ITC Limited (“ITC,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with us through our websites, applications, and services, including any participation in our Dealer/Distributor/Super Stockist/CNF Agent programs.

By using our services or providing your information to us, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with your personal information.

1. Information We Collect

We collect several types of information from and about users of our services, including:
1.1 Personal Information:
– Contact Information: Name, email address, phone number, and mailing address.
– Business Information:Company name, business address, tax identification number, and other business-related details.
– Financial Information: Bank account details, payment card information, and transaction history.
– Application Information:*Information provided when applying for partnerships, such as business plans, financial statements, and references.

1.2 Non-Personal Information:
– Usage Data: Information about your interactions with our website, applications, or services, including IP address, browser type, pages visited, and the time spent on those pages.
– Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our site and for analytical purposes.

2. How We Use Your Information
We may use the information we collect for various purposes, including:
– To Provide Services: Processing your applications, managing your account, and facilitating transactions.
– To Communicate: Sending you updates, confirmations, invoices, technical notices, security alerts, and support messages.
– To Improve Our Services: Analyzing usage trends, administering our services, and improving the user experience.
– To Comply with Legal Obligations: Meeting legal and regulatory requirements, including tax and compliance obligations.
– To Protect Our Rights: Preventing fraud, enforcing our terms and conditions, and protecting our legal rights.

3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
– Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, logistics providers, and IT support.
– Affiliated Entities: ITC group companies for the purposes consistent with this Privacy Policy.
– Legal and Regulatory Authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of ITC, our users, or others.
– Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

5. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the information is no longer necessary, we will securely delete or anonymize it.

6. Your Rights and Choices
You have certain rights regarding your personal information, including:
– Access and Correction: You can request access to your personal information and ask us to correct or update it if it is inaccurate or incomplete.
– Deletion: You can request that we delete your personal information, subject to certain legal obligations.
– Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing them with your personal information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this page.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: Itchelp@itcdealership.com
Phone: 03369029133
Address: Virginia House, 37, J. L. Nehru Road Kolkata – 700071, India

This Privacy Policy provides a comprehensive overview of how ITC collects, uses, and protects personal information, as well as the rights and choices available to users. It’s designed to ensure transparency and compliance with data protection regulations.